CM Professionals Website Subcommittee
Committee members:
Paola di Maio, Content Wire
Bob Doyle, skyBuilders.com. -- technology advisor
Brice Dunwoodie, CMS Wire
Heather Hedden, Hedden Information Management
Jan Johnston-Tyler
Hilary Marsh, Content Company -- chair
Rob Reid, Osler, Hoskin & Harcourt LLP
James Robertson, Step Two Designs
Marianne Sweeny, Microsoft -- project manager
Anna Van Raaphorst, VR Communications
Robin Wade, BlueEgg Communications
Laura Walker, Grow Strategies
Andrew Wilcox, EverAge Consulting
Melody Winkle, University of Washington
Travis Wissink
Meeting notes
March 17, 2005 [Word, 36kb]
March 31, 2005 [Word, 32kb]
April 7, 2005 [Word, 28kb]
April 14, 2005 [Word, 28kb]
April 21, 2005 [Word, 28kb]
April 28, 2005 [Word, 24kb]
May 5, 2005 [Word, 40kb]
May 12, 2005 [Word, 28kb]
May 26, 2005 [Word, 52kb]
June 9, 2005 [Word, 32kb]
June 16, 2005 [Word, 32kb]
June 23, 2005 [Word, 40kb]
Other documents
Web Plan revised by Board and Executive Director (July 6, 2005) [Word, 82kb]
Revised Web plan (distributed June 21) [Word, 76kb]
Revised Web plan (distributed at June 9 meeting) [Word, 76kb]
Marianne's initial Web plan document (May 25, 2005) [Word, 88kb]
Anna's spreadsheet with her suggestions for prioritized fixes to the existing site (May 5, 2005) [Excel, 36kb]
CM Professionals Organization Management
Website Action Items
- Needs Analysis (overlaps Board > Business Case for website)
- Website/Intranet Team
- Determine Content Ownership - Reassign Section and Page Editors (identified publicly on landing pages)
- Identify Contributors/Authors
- Authoring Model - Centralized, Distributed, or Both depending on section
- Establish approval workflow
- Editor and Author Training Programs > How-to Guides on website
- Website team all subscribe to bugs.cmprofessionals.org (Mantis) and to cmpros-org mailing list
- User Research
- Identify Users/Members Goals
and CM Professionals Goals for Different Users.
- Internal Organizers
- Staff
- Board
- Committees
- Working Groups
- Volunteers
- Practitioners
- Consultants
- Vendors
- Potential Members
- Organization Affiliates
- Lapsed Members
- Use Screen-sharing tool to observe typical users (record with Camtasia, Morae).
- Define archetypal users (Personas).
- Establish Use Cases (Scenarios)
- Information Architecture
- Revise IA - incremental improvements best for now.
- New Quick Links drop down menu
- New wireframes/blueprints to illustrate changes in page layouts.
- Designs for Member Applications -
- Directories (All Members and Professional Directory)
- Expert Locators
- RFP sharing tool
- Mailing List Settings
- Personal Blogs
- Collaboration Forums and Wikis
- CM Professionals mailboxes
- Membership Renewals Page
- Mailing List Subscriptions Manager
- New A-Z Index integrating the Search Box
- Navigation Design
- Extend global/banner and local/left navigation to third and fourth level designs.
- Add "selected" state indicator to global menus?
- Consistent use of members-only lock indicator.
- Site Map maintenance.
- Search as navigation.
- A-Z Index as supplemental navigation
- Style Guide
- Revise Style - protect branding and identity.
- CSS is badly broken. Heading styles fixed, but style sheets must be consolidated and rationalized.
- Need editorial styles.
- Collaboration -
- Do we have the right tools? Forums, Blogs, Wikis?
- Are we using them?
- Quality Assurance and Test Plan
- Use Volunteers > Adopt-A-Section or Adopt-A-Page, give them credit?
- Links management - efficient broken link reporting tool
- Update the site map which also offers a link to a list of pages (help with content audit) and a link viewer.
- Bugs reporting and tracking - register and use bugs.cmprofessionals.org
- Performance metrics - Webtrends analysis
- Search logs analysis
- Accessibilty
- Bobby and W3C validation to level 2
- Browser compatibilities
- HTML/XHTML/XML validations
and a page turning image 
