Content Management - Good Practices
Some areas to research good, better, best practices - priorities are needed... (literature search)
James Robertson suggests vendor-neutral introductory material should be our first priority.
Jane McConnell suggests we group the practice areas into large categories. [Note: the above listing was more or less chronological along the process from initial concept to ongoing operations.]
Here's a first run (RFC)
Strategy, Needs Analysis, Measurement
- Business needs (working with senior, executive stakeholders)
- User needs (analysis tools and techniques)
- Proof Of Concept
- Business case, ROI framework
- Performance Metrics
Structuring the environment / framework
- Content Audit/Inventory
- Categorization
- Controlled Vocabulary
Information Structure
- Design for Reuse
- Multichannel Publishing
Interface and usability
- Search
- Navigation
- Visual Design
- Use Case Testing
Managing the project
- Assembling the Project Team
Change management and the human factor
- Training the Contributors
- Roles-based Workflow
Deployment
- Content Conversion
- Content Migration
- Metadata Tagging
- Scalability
- Full Deployment
- Content Lifecycle
Some best practices literature links. Later, we will collect these into the practices areas when they contain specific advice.
